Terms and Conditions
Introduction

Welcome to Glasgow Handyman Solutions. By engaging our services, you agree to the following terms and conditions. Please read them carefully. These terms ensure clarity and professionalism in our dealings with you.

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Scope of Services

Glasgow Handyman Solutions provides a wide range of handyman services, including but not limited to plumbing, joinery, painting, and general maintenance. Specific services are detailed on our website and promotional materials.

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Quotes and Pricing

1. Free Quotes: We provide free quotes for all services. Quotes are valid for 30 days from the date of issuance.
2. Fixed Pricing: Most jobs are quoted on a fixed-price basis. Any additional work beyond the scope of the agreed quote will require approval and may incur additional costs.
3. Emergency Call-Outs: Emergency services are charged as outlined on our Charges page.
4. Materials: Materials required for the job will be charged at cost. If additional materials are needed during the job, we will notify you and seek approval before purchase.

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Payments

1. Payment is due in full upon completion of the work unless otherwise agreed in writing.
2. Accepted payment methods include cash, debit/credit cards, and bank transfers.
3. Receipts will be provided upon payment completion.

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Cancellations and Rescheduling

1. Cancellations: If you need to cancel your appointment, please provide at least 24 hours’ notice. Failure to do so may result in a cancellation fee of £15.
2. Rescheduling: Rescheduling can be arranged at no additional charge with adequate notice (minimum 24 hours).

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Guarantee

1. All work carried out by Glasgow Handyman Solutions comes with an unconditional 12-month guarantee against workmanship defects.
2. The guarantee does not cover materials or issues arising from misuse, neglect, or normal wear and tear.

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Liability

1. Glasgow Handyman Solutions shall not be held responsible for any pre-existing damage or defects in the property.
2. Liability for any claims arising from our services is limited to the total amount paid for the service.
3. Customers must provide a safe working environment and ensure that necessary permissions are in place for the work to be undertaken.

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Customer Obligations

1. Ensure access to the property at the agreed time.
2. Provide accurate details regarding the scope of work required.
3. Promptly notify us of any changes to the agreed work or schedule.

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Privacy

1. Customer information is collected solely for the purpose of providing services and will not be shared with third parties without consent.
2. For more information, please refer to our Privacy Policy.

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Complaints

We value customer satisfaction. If you have any complaints regarding our services, please contact us directly so we can address your concerns promptly and professionally.

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Changes to Terms and Conditions

Glasgow Handyman Solutions reserves the right to update these terms and conditions at any time. The latest version will always be available on our website.

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For any questions or further clarification, please contact us. Thank you for choosing Glasgow Handyman Solutions!